Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

The Details

BellaMaas Online Store

All online purchases are gathered from stock in our Sherwood Park and St. Albert locations and we require 24 hours to confirm the status and condition of your purchase. Our goal to keep the website’s inventory updated at all times, but we cannot guarantee availability.  If an item is sold out, you will be notified via email and given the option to backorder or have the purchase refunded.

If you need to change your order please email info@bellamaas.com as soon as possible. We are happy to make any changes before your order has been shipped. 


Shipping Rates

We offer free shipping to all orders in Canada and the United States that are over $200.
  

Under $200 in Canada
$17 flat rate

Under $200 in US
$27 flat rate

International
 Please email for a quote info@bellamaas.com
Will vary depending on size and weight.  

Taxes and Duties 

Sales tax is charged on all Canadian orders at the customer's local tax rate. 
Bella Maas is not responsible for duties or other fees incurred from importing goods. 

Exchange Rates 

All of our prices are in Canadian dollars. We are not responsible for fluctuations in pricing.

IN-STORE Pickup 

You can pick your online purchase up in store if you are in the Edmonton and surrounding area. Please choose IN-store pick up from the drop down menu.

In-Store Purchase Return Policy

Bella Maas will gladly accept returns of regularly priced merchandise for exchange or store credit within 10 days of purchase with an original (or gift) receipt.  Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted.  All Sale items are final and we do not offer price adjustments. 

Online Order Return Policy

Bella Maas will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 3 days of receiving your order.  Please email info@bellamaas.com for a "return authorization" number and we will assist you with your return.  Item must be unworn with tags securely attached. Any items without original tags or receipt will not be accepted. The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.  All sale items are final and we do not offer price adjustments. 

Exchanges

We can not guarantee that the item you would like to exchange will be available in the size or colour requested.  If a store credit is issued, please retain all information we give you for future use on our website or in our retail store. 

We are not responsible for lost store credits or receipts. 

Once you have contacted us with your exchange or return we will provide you with an "Return Authorization Number" please write this number on the package and mail it to: 

BellaMaas Boutique
370-5 Giroux Rd
St. Albert, Alberta
T8N 6J8


All shipping and duty fees incurred are the customers responsibility and will be deducted from the cost of your exchange. 


If you have any questions at all, please contact us at info@bellamaas.com